Delivery, Payment & Returns

Give us a call to place your order by phone. We're happy to help create your order and tell you about our current availability of products. Alternatively, via the contact form on this site you can send your request, along with your address to speed up the process. We will respond with IBAN and invoice for your order. 

We ship usually same day Tues-Fri so you'll have the products next day! (in NL)

    • Minimum order for home deliveries is €25,00
      • Home deliveries take place either before 10:30 or after 18:00 between Tuesday and Friday. The cost is €4,95 per delivery.
      •  We deliver within a 10km radius of the shop, delivery is charged at €4,95 per order.  If you live outside a 10km radius, please contact us for a quote.
      • We deliver to a maximum of 25km from the shop.
    • Minimum order for Post NL postage is €10,00
      • Postage of goods will take place every Tuesday/Thursday
      • Cost of delivery up to 10kg is €6,50
      • Cost of delivery over 10kg is €12,75
      • This covers postage and packing materials and handling
  • For delivery - payment options accepted are IBAN transfer or at your door via cash, credit card or PIN.
  • For shipping - payment option is IBAN transfer.

 

Returns
    While we don't anticipate you will want to return an item, we understand that sometimes you might need to! Below you'll find an overview of our return policy.
     
    From the date of purchase you have 14 days to return an item. If you have an item you'd like to refund, please contact us prior to returning the item so we can help you with your return!
    For a product to be eligible for a return, the item must be unused and in the same condition that you received it, in the original packaging. 
    Shipping
    To return the product, you should mail it to:
    A Taste of Home
    Gedempte Oude Gracht 42 
    2011GS Haarlem  
    To complete your return, we require a receipt or proof of purchase.  
    The buyer is be responsible for return shipping costs. Shipping costs are non-refundable. If you receive a total purchase refund, the cost of initial shipping will be deducted from your refund.